Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...
Shot of call center operators working in the office. Call center agent working with his colleagues in modern office. Smiling handsome businessman working in call center. Customer experience is ...
Working retail can be really frustrating because often what is obvious to the employees is not obvious to the customers who often seem completely clueless. Imagine working in a store where you’re ...
Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...
Exhausted Young Woman Struggles To Keep Up With Supermarket Stock. In a world of infinite choice, something essential is missing for the customer. Not from the product lineup. But from the people who ...
We've all run into unhelpful grocery store employees. Maybe you ask where to find something and get nothing more than a shrug. Or you end up at a register where the cashier moves at a glacial pace. If ...
SOUTH AUSTIN, Texas -- Not all heroes wear capes. In this case, sometimes they apparently wear a Chick-Fil-A uniform. A Texas Chick-Fil-A employee is being credited with saving a man's life, and it ...
The customer complained about his order and insulted the employee, who then allegedly shot him in the chest, police said Osceola County Sheriff's Office Elijah Travis Mackey was charged with ...
Think back to your first day on the job. If you’re like most people, you felt excited and were eager to get down to work. But, based on the results of field research I recently conducted, I am willing ...
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