When you step into Target this holiday season, be prepared to be met with endless smiles and random pleasantries from ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

Levi Strauss & Co. has partnered with Microsoft to develop a new Azure-native orchestrator agent. Embedded within Microsoft ...

To mark Restek’s 40th anniversary, LCGC spoke with Bill Arrowsmith, the company’s head coach and president, about how ...

The power had just gone off and the ground was shaking at Grade A Auto Parts when the owner received a hysterical video call ...

MINNEAPOLIS — Target has rolled out a new “10-4” program requiring store employees to smile, make eye contact, and greet ...

"We are already working. We have launched a programme called Spark. It's a platform, where it is not only a knowledge ...

The Minneapolis-based retailer issued a new directive for in-store workers instructing them to smile and make eye contact ...

NEXA Lending is accusing former employees of violating binding contractual obligations and misusing confidential data.