Working retail can be really frustrating because often what is obvious to the employees is not obvious to the customers who often seem completely clueless. Imagine working in a store where you’re ...

AI shows huge task-level productivity gains (up to 55%), but aggregate data remains flat. This paradox is due to low adoption and organizational bottlenecks. As AI becomes more "agentic," the key ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...