When brands over-rely on discounts or perks, they can train customers to see the incentive—rather than the product, service ...

Earlier this week, in a live interview on CNBC’s Squawk Box, President Donald Trump was asked for his reaction to reports that Apple, Amazon, and some other companies had not filed refund requests for ...

Loyalty programs significantly influence consumer purchasing decisions. USA TODAY and Plant-A Insights Group have ranked "America's Best Loyalty & Rewards Programs" for a second year. Top-rated ...

President Trump blasted NATO on Thursday for its unwillingness to help with the Iran war and implied the US may no longer “be there” for its allies. Before the Feb. 28 US-Israeli military attacks, ...

This week, we reported that AT&T has maintained an impressive customer loyalty rating for 17 years straight. The brand has remained competitive against juggernauts like T-Mobile and Verizon by heavily ...

Donald Trump is having great fun gifting $145 Florsheim leather cap toe Oxford dress shoes to Cabinet members, agency heads, advisers and whatever VIPs have earned his favor. Trump guesses their shoe ...

President Donald Trump speaks during a board meeting of the John F. Kennedy Memorial Center For The Performing Arts in the East Room of the White House on March 16. (Alex Brandon/AP) President Donald ...

Dan Raby, the senior digital producer for CBS News Atlanta, has been covering everything happening around Georgia for more than a decade. The district attorney in Hall County, Georgia, has dropped all ...

GAINESVILLE, Ga. — An attorney for the teen charged with vehicular homicide in last Friday night's tragic prank-gone-wrong death of beloved Hall County teacher Jason Hughes says the case has been ...

A man decides to test his girlfriend’s loyalty after growing suspicious about her behavior. While he passes his own surprise test, things take a shocking turn when she meets another man and agrees to ...

The family of a Georgia high school teacher who died last week following a prank gone wrong at his home said they want the charges against the teenagers involved dropped. Subscribe to read this story ...

HALL COUNTY, Ga. — A community is mourning after a prank gone wrong killed a Hall County teacher. But the teacher’s family says they would support dropping the charges against the students involved.