The outage affected both iPhone and Android phones, as well as disrupting Wi-Fi calling services to these devices which would typically be fallback solutions. As of 6:15 p.m. ET, Verizon reported that service has started to be restored, with working cotinuing to restore service for everyone.

Your phone being in SOS mode is an indication that your device cannot connect to a network, but it can reach certain personnel via satellite connectivity. SOS mode is Apple's "Emergency SOS via Satellite" feature that lets users connect to satellites to reach emergency services in poor coverage areas.

Some Verizon customers have been hit by a service outage. The issue Monday appeared to knock out cellphone service for tens of thousands of people.

Some Verizon users said on social media platform X their phones were stuck in ‘SOS’ mode. Tens of thousands of Verizon users reported outages for the wireless carrier’s services across the U.S. on Monday,

Verizon has confirmed that its cell service is beginning to come back online following a massive outage affecting some of its mobile phone customers.

Verizon says its phone service has been restored from a widespread outage that affected more than 100,000 customers incuding some in southeast Wisconsin. The company did not give a reason for Monday's outage which included multiple states.

The still unexplained Verizon outage affected more than 100,000 users, according to Downdetector, a website that tracks tech outages.

If you’re on Verizon in the United States and encountered dropped calls or slower service on September 30, 2024, you’re not alone. Dozens of reports on Down Detector and customers posting to Threads and X (formerly known as Twitter) at around 10 AM ET.