Ravichandra Mulpuri’s book on AI-driven Salesforce development becomes a national best-seller, transforming CRM practices ...

The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

Demand for software development skills in AI-related roles is set to fall next year as agentic AI accelerates across business ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

As excitement over artificial intelligence drives big time money into stocks, that same technology may also be transforming ...

While large and unusual, the gift amounts to a small contribution toward the billions needed to cover service member ...

CEO Treace stated, "we are not growing our line the way we anticipated for the year," while also noting case volume growth in ...

Adoption has been especially strong among AI companies, with Anthropic, LangChain, Meta, Sierra, Vercel, and Weights & Biases joining the roster of companies running business-critical systems on ...

Azul, the only company 100% focused on Java, and ActiveViam, the global leader in high-performance analytics for financial services, today announced a partnership that delivers a breakthrough in cost ...

Mass layoffs at big tech companies like Meta, Amazon and Salesforce have raised concerns that artificial intelligence could ...

Democratic lawmakers reel after Senate votes to reopen government: 'Republican-made health care crisis' Scientists Studied ...

Ford Motor executives are reported to be in discussions to kill the all-electric pickup. Experts say they expect many ...