ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

Customer loyalty isn't dead because customers have become terrible people. It died because the world became a better place ...

The State Bank of India (SBI) has begun the recruitment process for 122 Specialist Officer (SO) posts in various departments.

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

Brokerages and RIA firms are quickly integrating artificial intelligence in their practices, often pushed by next-gen ...

All companies claim to put their customers first. Here are three ways business leaders can make sure they’re walking the walk ...

Banks need to build the right talent and skills across data science, AI engineering and analytics, as well as a culture that promotes Responsible AI practices, continuous learning, and an AI-first ...

Sam Altman predicts AI will disrupt the job market, starting with customer service positions, accelerating a historical rate ...

In the current wave of digitalization, enterprise customer relationship management faces new challenges and opportunities.

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Vendi has launched new integrations that allow dealers to generate motor finance quotes within their existing CRM systems.

The SCRM system, or Social Customer Relationship Management system, is an intelligent tool that combines social media and ...