Every business needsa business planas well as more detailed road maps that offer guidance to each department working toward ...

Artificial Intelligence (AI) is reshaping customer service in ways that were unimaginable a decade ago. As businesses strive ...

Benjamin Scirica, MD, MPH, director of quality initiatives at Brigham and Women’s Hospital’s Cardiovascular Division, ...

Simplist Technologies today announced the official launch of Sonar, a single digital origination platform for both brokers ...

Japan has always been a strong market for bringing technology into the experience of consuming food, and now one of the ...

Brilliant Harvest - an AI-powered helpdesk for ag equipment dealers- has signed its first major customer: Rocky Mountain ...

Over the past decade, the hospitality industry has rapidly adopted intensive technologies to meet the rising expectations of guests, personalize ...

The AI revolution is just getting started, and we all have a long way to go. By securing your data, you’re helping to secure ...

Our team of experts reviewed 51 CRM software products and evaluated over 5,300 data points. In over 100 hours of research, we ...

In today’s fast-paced business landscape, AI-driven analytics have transformed how companies develop and execute strategies, ...

You are the expert on you. Positively sharing with your boss how you work best can boost your performance and contribute to a ...

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers ...