Recruitment giant Hays is using Freshworks technology to help its staff proactively and effectively manage customer requests.

This week - forget about FOMO, enterprises have a fear of messing up with AI (FOMU). Amazon is the latest heavyweight to ...

Agentic AI is a new buzzword that brings a new set of questions for enterprise teams. UiPath's Bobby Patrick looks at the top ...

AI was everywhere (no surprise) but quantity of AI enhancements won out over quality of AI innovations. Bad managers can ...

As well as playing a vital role in vehicle design and performance, AMF1 has recently upgraded the technology it’s running ...

Regulation is coming fast and AI is forcing the pace - we speak to reporting vendor Workiva about the growing pressure for ...

Shoe retailer replaced its on-premise SAP hybrid instance facing imminent switch-off with a cloud-native, API-based platform.

Great Chief Data Officers (CDOs) often have a set of key attributes that help their organizations meet business objectives ...

Williams, who joined Eurostar in 2011 as Strategy Director, has been monitoring and preparing for the digitization of border ...

The UK’s NHS is a unique national system, yet not without challenges at a local level. How does tech innovation sit with such ...

A recent discussion of AI ethics left a pattern of nails and a smearing of porridge on the wall that even Jackson Pollock ...

Data, data, everywhere - Zoho's Raju Vegesna reveals the challenges faced by customers who needed to get to grips with data, ...