With same-store sales down by 7.6% and losses mounting, the salad chain is looking to trim operational complexity and corporate expenses.

Average tip size has shrunk from 15.5% in 2023 to 14.9% during the second quarter of 2025, leaving workers with lower wages, a July report from Square revealed.

After an unfocused promotional calendar failed to boost sales, CEO Ken Cook said new chicken tenders and drinks like cold ...