AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

The administration faced backlash from older and disabled Americans as its website crashed and people waited hours on hold.

AARP Says Social Security Reverses Position, Now Will Allow All Claim Types to be Completed Over the Telephone ...

The Social Security Administration on Monday will put new policies into effect aimed at preventing fraud for benefit claims.

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

The changes were supposed to take effect on Monday but have been called off, according to a statement the agency made to the ...

The change, set to take place days from now, would have forced many beneficiaries to use online portals or travel in person.

WASHINGTON - Beginning on April 14, the Social Security Administration assured AARP that they will allow all claim types to be completed over the telephone. This includes Retirement, ...

As an April 14 deadline looms for the agency to stop taking new benefit applications via phone, people experience hours-long ...

AARP Oregon is calling on the Social Security Administration (SSA) to reverse planned changes to customer service, which are ...

With more changes to come, AARP is worried Social Security's customer service could get even worse.

How President Trump is manufacturing a collapse that opens the door to radical Social Security reforms the public would never ...