New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

PRNewswire/ -- one world® alliance today continues to enhance its global capabilities and build a powerful go ...

Dhaka: A new ranking by InsureMyTrip has named the best-and worst-airlines for wheelchair accessibility in 2025, shedding ...

Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines ...

Southwest Airlines had the lowest complaint-to-passenger ratio last year, followed by Alaska Airlines and Hawaiian ... reservations, fares, customer service and disability access.

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.

See reviews below to learn more or submit your ... Do not fly with this company nor Alaska Airlines! They should go out of business soon! If you're traveling with a baby, be careful flying ...

Southwest Airlines had the best complaint ratio at 1.5, followed by Alaska Airlines with 2.6. As ... Murray said it’s always important to be kind to customer service employees at the airport.