Office of the Prime Minister, in collaboration with the Belize Business Process Outsourcing (BPO) Association and the Belize Chamber of Commerce and Industry, hosted a Business Process Outsourcing ...

They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

Xledger Business Process Outsourcing (BPO) Partner and Director at S&W, Dom Gibbs, recently sat down with Drew Murray, Xledger Partner Development Manager, and Laura Jolly, Xledger Principal Solutions ...

Revenue -- $164.2 million, up 16.7% compared to $140.7 million in the prior year quarter, marking the fourth consecutive ...

Four outsourcing firms have launched the Outsourcing Alliance of Kenya The group aims to grow business services and create 100,000 jobs by 2026 The initiative aligns with government efforts to boost ...

Kenya’s four largest business process outsourcing (BPO) and digital services operators have formed a lobby to accelerate job ...

Powered, Omnichannel Contact Center Solutions. EINPresswire/ -- Bright Pattern, an AI-driven contact center platform designed for modern customer experience, today announced a partnership with Xceed, ...

Regardless of size, firms facing increased workloads but lacking the capacity to grow may find outsourcing to be an ideal solution. According to Accounting Today's most recent Year Ahead survey, ...

Cognizant’s BPO business is expected to grow for decades despite the rise of AI because of need to modernize legacy processes and operations, Kumar said.

Teleperformance Global Services Philippiens Inc. (TP PHL) announced it has opened a new business process outsourcing (BPO) facility in Davao City, marking its second site in the city and fourth across ...

The shares of eClerx Services crashed nearly 10 percent to trade at Rs 4,459 apiece. Naukri.com-parent Info Edge shares ...

Coinbase has confirmed an insider breach after a contractor improperly accessed the data of approximately thirty customers, ...