Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

The Trade Desk is going after Amazon; Facebook creators are going after Meta; and everybody’s going after Warner Bros. Discovery.

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Executives with Xperteks, M&N Communications, ITCubed, LeeShanok Network Solutions, Clear Guidance Partners and ABM ...

We independently evaluate all of our recommendations. If you click on links we provide, we may receive compensation. Stella Osoba is the Senior Editor of trading and investing at Investopedia. She ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Rail firm LNER has warned that some of its customer details were accessed in a data breach. The York-headquartered operator, which runs trains along the East Coast Main Line between London and ...

Supply chain risk is surging among global businesses. Verizon claims that third-party involvement in data breaches doubled over the past year to 30%. Yet usually this kind of risk is framed in terms ...

Imagine walking through a store parking lot on your way into the store and you notice that one car’s trunk isn’t closed all the way. What would you do? Would you mind your own business, close the ...

Francine the calico cat is back home at a Lowe’s store in Virginia after going missing for a few weeks, hitching a ride on a truck that turned up at a sister facility in another state. Two employees ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...