Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

AI has the potential to dramatically reshape the way customers shop, and industry leaders are scrambling to create the killer ...

A surge in travel plans isn't leading to a surge in spending. Research shows how Americans are reworking their vacations to ...

India may shelve its long-pending National Retail Trade Policy to smoothen final-stage trade talks with the US, easing ...

After moving to Toronto from Jamaica, Ian Matthews had a long and successful career in finance. Then he left it all behind to ...

The mall is no longer just a place to transact. Internationally, this shift has led to a rise in “retailtainment”, immersive ...

Whether it's sending back broken items or claiming a package never arrived, Americans are committing return fraud at Amazon ...

Consulting firms in India are expanding their advisory networks by onboarding former CEOs, bureaucrats, and regulators.

A Deloitte report outlines massive investment requirements across renewables, storage, green hydrogen, and sustainable infrastructure to accelerate India's energy transition and climate resilience.

A new Deloitte India report reveals that India requires approximately $1.5 trillion in investment by 2030 across key sectors like renewable energy, biofuels, decarbonization, and sustainable ...

Forward-thinking retailers are leveraging modern POS to meet evolving customer expectations while unlocking operational ...