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When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

September 23, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. Did you know you can customize Google to filter out garbage ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

You've got a hot lead's phone number, but no email. Sound familiar? For B2B sales teams racing against quotas, this data gap can mean the difference between hitting your pipeline goals and falling ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer experience (CX) to ...

Cellcom will automatically adjust customers' July phone bills after a weekslong outage left thousands of Wisconsin residents and businesses without service, the company announced May 30 "We know the ...

Despite not wanting to be inundated by tons of emails, it’s quite another thing to have emails you need to read or keep disappear suddenly. It’s important to know why your emails are disappearing as ...

Unlike PCs, which can have a variety of things go wrong, an Xbox is a plug-and-play solution that just works. However, like any piece of technology, it’s not immune to the occasional issue. If ...