Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

Levi Strauss & Co. has partnered with Microsoft to develop a new Azure-native orchestrator agent. Embedded within Microsoft ...

To mark Restek’s 40th anniversary, LCGC spoke with Bill Arrowsmith, the company’s head coach and president, about how ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

While the Victoria's Secret fashion show may have passed I'm sharing my thoughts on the show as an employee and how this year ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

Retail giant Target will require employees to smile and make contact whenever they are within 10 feet of a customer, the ...

Target is rolling out a new '10-4' policy requiring staff to smile and greet shoppers. Discover the details of the rule and ...

When you step into Target this holiday season, be prepared to be met with endless smiles and random pleasantries from ...

The shooting happened just after 3 a.m. at the McDonald’s on Osceola Polk Line Road in Davenport, Florida, and ended with the employee arrested, the sheriff’s ...