Passengers often assume that a delayed boarding announcement reflects a sudden operational problem discovered moments before departure. In reality, by the time a gate agent picks up the microphone to ...

JetBlue is rolling out a new "intuitive" boarding process — but frequent flyers say it could make things worse. The airline announced that starting April 29, it will streamline boarding by ...

JetBlue is making a big change to how passengers board its flights ahead of the busy summer travel season. Starting April 29, the airline will roll out a revamped boarding process that replaces its ...

As anyone who has stood in the plane aisle with a heavy bag as the person in front of you takes forever to reorganize the overhead compartment will surely know, boarding early significantly improves ...