A tech security engineer exposed a potentially serious flaw within the T-Mobile rewards program that lists all customer phone numbers. In a recent LinkedIn post, he showed a screenshot of this list ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

GRAIN VALLEY, Mo. — Liz Green calls her Grain Valley North Middle School math classroom her "home away from home." It's adorned with signs that read, "Believe in yourself," and "Greatness coming soon.

Cancelled flight triggers a nightmare scam — costing Dan Smoker $17,000 Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to ...

Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to United Airlines. After his initial flight was canceled due to mechanical ...

CN and Canadian Pacific Kansas City (CPKC) have published their respective grain plans required by the government of Canada to assess how much product they expect to move during the 2025-26 crop year ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...