The information desk is the first place customers see and approach for finding their way and obtaining assistance about your company's services. The information desk is also a focal point for most of ...

Help desks assist customers with technical problems, such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords. Help ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

How to deploy the Helpy help desk platform with Docker Your email has been sent Helpy is an open source, free help desk platform that you can use as an automated ticketing system and integrate with ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It’s still the information technology (IT) dark ages despite portal, help desk toll-free ...

REDSTONE ARSENAL, Ala. - The U.S. Army Security Assistance Command's G-8 (Resource Management) finance division designed, crafted and implemented a unique Foreign Military Sales specific web-based ...

Defensive security techniques often lag offensive attack tactics, opening companies to heightened risk from rapidly evolving threats. This often explains the frequency of devastating breaches: ...

APRIL 11, 2023, WASHINGTON D.C. -- Department of Justice Chief Information Officer Melinda Rogers speaks at the CrowdStrike Government Summit. The Justice Department’s chief information officer said ...

The Office of Information Technology now provides support for macOS 26 (“Tahoe”) for university-owned computers. Faculty and ...

Help desk staffers, by the very nature of the position's title and name, are too helpful; and that makes them a perfect target for a social engineering criminal A new report from the SANS Institute ...