The Social Security Administration has reduced wait times for those contacting the agency. However, with its employees already overworked, upcoming changes could increase wait times again.

After shedding thousands of employees, SSA is reassigning workers amid fears the moves will cause backlogs to grow.

If there’s something wrong with your Social Security payment, you’ll likely get a notice in the mail. If you come across a ...

Deputies are warning about a scam targeting residents of Surry County.

Provisions would give the agency an additional $50 million for customer service through fiscal year 2026, which ends Sept. 30 ...

Let’s discuss how to apply online, along with a few problems we are discovering in helping others apply for Medicare at ...

A slimmed-down workforce will handle cases on a nationwide basis — what does that mean for its 75 million beneficiaries?

The 2026 Social Security wage base limit rose to $184,500 from $176,100 in 2025. Workers must earn at or above the wage base limit for 35 years to qualify for maximum Social Security benefits. Income ...

Government reporters Lisa Rein, Meryl Kornfield and Hannah Natanson can be reached securely on Signal at (202) 821-3120, (301) 821-2013 and (202) 580-5477, respectively. The Social Security ...

The Social Security Administration (SSA) is starting 2026 with substantial changes. The government agency is moving forward with a plan that drastically reduces in-person services and encourages ...

The Social Security Administration (SSA) has said its phone service has improved markedly in 2025 after a Democratic lawmaker called for a review of its customer service operations. A review by the ...