The Social Security Administration has reduced wait times for those contacting the agency. However, with its employees already overworked, upcoming changes could increase wait times again.

After shedding thousands of employees, SSA is reassigning workers amid fears the moves will cause backlogs to grow.

A GAO report finds that the risk of losing of more SSA employees due to a lack of telework would deepen skills gaps and worsen service delays.

Social Security payments for February follow a normal schedule. What to know if the federal government shuts down.

On Jan. 20, 2025, a signed return to in-person work memo landed on agency desks and sent managers scrambling. At the Social ...

Journal Sentinel reporters listened to the community and asked tough questions. Their work led to real fixes in 2025.

The Social Security Administration (SSA) is rolling out two new systems that will change how more than 1,200 field offices ...

We sent this email at 7 p.m. on Tuesday, Jan. 13, 2026, to individuals who needed to receive a 1098-T tuition statement for 2025, didn't have an SSN or TIN on file, and didn't receive the October 2025 ...

The first Social Security payments of 2026 are set to go out in January, reflecting a 2.8% cost-of-living adjustment (COLA). Social Security typically pays benefits on Wednesdays. The first wave of ...

Social Security payments follow a normal schedule in January and will be the first check to include the 2026 cost-of-living increase. Social Security benefits – paid mostly to recipients who are older ...

Of the over 71 million Americans who receive regular Social Security payments, those who receive Supplemental Security Income (SSI) will see their final 2025 check Wednesday. Here's what to know about ...

A report published by Barron's on Friday pointed out some of the negative effects that artificial intelligence (AI) could have on the Social Security Administration (SSA), which is already facing a ...