A Washington man filed a legal claim accusing the state Department of Licensing of leaving a security flaw in its system for ...
A local attorney is suing the Washington State Department of Licensing, alleging the agency left a "backdoor" open for ...
By all appearances, the License Express upgrade from September 2018 opened up, you call them a ‘back door’ that allowed ...
The claim alleges DOL knew of a security flaw for years, didn’t fix it, and didn’t notify people as required by law.
A Washington man has filed a tort claim alleging the Washington State Department of Licensing left a security “back door” in ...
According to the agency, the newer technology in the system mistakenly provided certain answers in English rather than the ...
Attorney reveals that the DOL knew about a massive data breach for six years, affecting Washington driver's license holders.
Your estimated wait time is less than TRES minutes.' Listen to WA State DOL's hilarious fail in Spanglish on the customer service line.
A Kitsap County woman posted a viral video of herself to TikTok contacting the department’s self-service menu.
For months, callers to the Washington state Department of Licensing who requested automated service in Spanish instead heard an artificial-intelligence voice speaking English in a strong Spanish ...
Press 2 for Spanish … accent? For months, callers to the Washington state Department of Licensing who have requested ...
It looks like a user error with the Amazon Polly text-to-speech system is to blame.