This latest season of the TV show Industry takes a look at the world of money and power through the eyes of a fintech baron.

The BPO Classics Series, titled SHOSTAKOVICH NO. 5, opened Friday, February 6 at 10:30 (a “coffee concert”) and will conclude ...

They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

Cognizant’s BPO business is expected to grow for decades despite the rise of AI because of need to modernize legacy processes and operations, Kumar said.

Robinsons Offices, the office development and leasing division of Robinsons Land (RLC), continues to set the benchmark for ...

MANAGUA, Nicaragua, Jan. 28, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

Cuffe grew up across all three cities, as his father worked for Lloyd’s of London, the world’s oldest and most vaunted insurance market. He spent years in startups and has come full circle: Today, ...

As talent turnover accelerates across the Philippine BPO sector, now home to the highest attrition rates in Southeast Asia. Top employers are turning to ...

In the Philippines, BPO and AI workers say companies require them to report in person during disasters, citing client demands and safety compliance.

After years of steady multiples and a brief pandemic-era surge, valuations across the business process outsourcing industry have entered a prolonged reset — one increasingly shaped by artificial ...