Social media has evolved into a powerful ecommerce engine that businesses can no longer afford to ignore. With users spending ...

Customer loyalty isn't dead because customers have become terrible people. It died because the world became a better place ...

Brokerages and RIA firms are quickly integrating artificial intelligence in their practices, often pushed by next-gen ...

The SCRM system, or Social Customer Relationship Management system, is an intelligent tool that combines social media and ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

The Punjab and Sind Bank LBO 2025 role involves handling credit proposals, loan processing, branch operations, customer ...

SCRM development can be simply described as a system that enables enterprises to build a socialized customer relationship management system, allowing companies to manage customer interactions ...

It's easy to pin the blame for Salesforce's (CRM) stock performance on artificial-intelligence concerns, as investors have been wondering if AI-native applications can replace traditional software ...

The real estate business is built on trust, timing, and persistent follow ups. Deals rarely happen overnight. They grow through months of conversations, property visits, and negotiations. An agent who ...

The customer-relationship management platform’s light sales outlook and investor concerns about artificial-intelligence returns weighed on its shares, despite higher-than-expected revenue and profit ...

Customer relationship management (CRM) software implementations have a notorious reputation for falling short of expectations, and with good reason.