Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

In the current wave of digitalization, enterprise customer relationship management faces new challenges and opportunities.

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

The State Bank of India (SBI) has begun the recruitment process for 122 Specialist Officer (SO) posts in various departments.

The SCRM system, or Social Customer Relationship Management system, is an intelligent tool that combines social media and ...

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

Brokerages and RIA firms are quickly integrating artificial intelligence in their practices, often pushed by next-gen ...

Vendi has launched new integrations that allow dealers to generate motor finance quotes within their existing CRM systems.

Banks need to build the right talent and skills across data science, AI engineering and analytics, as well as a culture that promotes Responsible AI practices, continuous learning, and an AI-first ...

Zoho co-founder, Sridhar Vembu, publicly criticized rival CRM platform Salesforce for their significant contract renewal fee ...