According to emails obtained by Rep. Gerry Connolly (D-Va.), the top Democrat on the House Oversight Committee, Social ...

Advocates and retirees blasted changes announced by the acting SSA commissioner, which one group said could “ultimately ...

The recent tenure of acting Social Security Commissioner Leland Dudek has bubbled to the surface issues that threaten the very foundation of Social Security, a program that serves around 70 million ...

"This partial victory shows that when the American people fight for our Social Security, we can win," said one advocate. "We are only going to get louder!" ...

There is no longer a system for monitoring customer experience. This downturn in service comes as Leland Dudek, acting SSA commissioner, has sought to cut up to 12% of the agency’s workforce and ...

The Social Security Administration on Wednesday abruptly backed off planned cuts to phone services amid an uproar from ...

Rather than reflect any caution from outcries over cutbacks in service, long applicant waits and fear already affecting ...

President Donald Trump’s nominee to lead the Social Security Administration told senators that he would swiftly improve the agency’s customer service and slash its payment error rate, all while ...

“We have listened to our customers, Congress, advocates, and others, and we are updating our policy to provide better customer service to the country’s most vulnerable populations,” acting Social ...