For centuries, census and household surveys have been the backbone of population knowledge. But we’ve just returned from the ...

Crowding in innovation requires new skills from public servants. Medeiros identified empathy as a key behaviour developed ...

Here’s our round-up of related news, including coverage of the UN’s and EU’s new gender equality plans; former president of ...

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation conference. Taking place in London on 25 and ...

Chatbots are becoming more common in the public sector, and their automated, instant responses are good examples of win-win ...

When president Trump returned to the White House in January, the Office of Personnel Management (OPM) launch a “deferred ...

Our ‘lessons for success’ are drawn from more than 30 Ada reports and research publications, which span independent legal ...

The first executive order mandates that, with effect from 30 September, the federal government “will cease issuing paper ...

Civil servants in the UK must foster an experimental and “risk-smart” culture, Cat Little, the chief operating officer for ...

Despite these challenges and changing capabilities, the rewards for public sector institutions could be vast. McKinsey ...

The UK chancellor Rachel Reeves has earmarked a chunk of the £3.25bn (US$4.2bn) “transformation fund” announced in her first Spring Statement to the deployment of AI in government. In the Statement, ...

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who ...