The best techs don’t just fix problems, they answer questions the customer never says out loud. Who are you? Can I trust you? Do you know what you’re doing? What’s this going to cost? How long will it take? When you answer those before they even ask, you build confidence...and confidence is value. It’s the same reason great servers get better tips. They refill your glass before it’s empty. They bring napkins before you need them. Do the same thing on a service call. Anticipate. Explain. Reassure
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FacebookService Excellence
The best techs don’t just fix problems, they answer questions the customer never says out loud. Who are you? Can I trust you? Do you know what you’re doing? What’s this going to
Service Excellence. . The best techs don’t just fix problems, they answer questions the customer never says out loud. Who are you? Can I trust you? Do you know what you’re doing? What’s this going to cost? How long will it take? When you answer those before they even ask, you build confidence...and confidence is value. It’s the same ...
1.7K views4 months ago
Georgia Travel Guide
The 2019 Explore Georgia Travel Guide is here, y’all! This year’s cover features a local favorite - tubing in Helen, Georgia! Order your free copy or view online here: https://goo.gl/TmXgnC | Explore Georgia
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The 2019 Explore Georgia Travel Guide is here, y’all! This year’s cover features a local favorite - tubing in Helen, Georgia! Order your free copy or view online here: https://goo.gl/TmXgnC | Explore Georgia
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Our all-new Explore Georgia State Travel Guide is here! With over 170 pages of trip ideas, hidden gems and more, use this guide to inspire your next adventure in Georgia. Order your FREE copy at bit.ly/EGTravelGuide2021! | Explore Georgia
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Our all-new Explore Georgia State Travel Guide is here! With over 170 pages of trip ideas, hidden gems and more, use this guide to inspire your next adventure in Georgia. Order your FREE copy at bit.ly/EGTravelGuide2021! | Explore Georgia
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