Servicenow Knowledge Management: A Step-by-Step Guide
20:02
YouTubeTechWithPri
Servicenow Knowledge Management: A Step-by-Step Guide
*Hey Everyone, Welcome to my channel.* ⏱️TIMESTAMPS⏱️ 0:00 Intro 0:18 What we have learned in last video? 0:43 What we are going to learn today 1:27 What is Knowledge Management 5:22 Features of Knowledge Management 7:57 Explore Knowledge Articles 11:28 How to create a Knowledge Article 15:41 Knowledge Article view from user end 16:45 ...
23.6K viewsJan 20, 2023
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