How to give great customer service: The L.A.S.T. method
10:13
YouTubeEnglish with Emma · engVid
How to give great customer service: The L.A.S.T. method
Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer ...
2.2M viewsOct 1, 2016
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